
Privacy Notice
Amgen Australia Pty Ltd (Amgen) and Atlantis Health Pty Ltd (Atlantis) respect your privacy and comply with the Privacy Act 1988 (Cth) to ensure your personal information is protected. In this policy, "personal information" includes sensitive information, such as health-related data.
1. How We Use Your Information
- If You Are a Healthcare Professional:
Amgen and Atlantis will collect and use your personal information to:
- Support the delivery of the Amgen®️ Support Program (Program) to your enrolled patients.
- Provide your professional information (e.g., name and contact details) to Amgen for various program-related and administrative purposes such as direct communications to you, offering feedback on patient care and understanding your engagement within the program.
- If You Are a Patient:
Amgen and Atlantis will collect and use your personal information to:
- Enrol you in the Program and deliver the services and materials you request.
- Contact you for follow-up purposes related to the Program.
- Aprove the Program by using your information in de-identified, aggregated form. Aggregated data does not contain any personally identifying details.
2. Sharing of Information
- Aggregated Patient Information: Atlantis may share de-identified, aggregated patient data with Amgen to help improve the Program, understand trends (e.g., medication adherence or outcomes), and conduct research. No identifying patient information will ever be shared with Amgen.
- Healthcare Professional Information: Amgen may receive your professional details from Atlantis if consent has been provided to support the program management, understand the program performance and enable Amgen to communicate with you regarding the program where appropriate to improve the Program and providing relevant support materials.
- Third-Party Service Providers: Amgen and Atlantis may work with trusted third parties (e.g., IT providers, mailhouses) to help deliver the Program. These third parties are required to protect your personal information and only use it for program-related services.
- Program Continuation If Atlantis ceases to be involved in the Program, Atlantis may transfer your personal information to Amgen or a third party nominated by Amgen for purposes of continuing the program. Amgen will handle all personal information it collects from third parties about you for the purposes and in the manner described in this privacy statement.
- Adverse Event Reporting: To comply with regulatory requirements, Amgen must monitor the safety of its products. Reports of adverse events (e.g., side effects) or product quality issues may be shared with Amgen’s Pharmacovigilance team, regulatory authorities, or service providers. Amgen may contact you or your healthcare professional for further information if needed.
- Data Transfers: Personal information may be transferred outside Australia, such as to Amgen’s global offices or data centres. Any transfers comply with privacy laws, including the use of safeguards like Standard Contractual Clauses.
3. Your Consent
By providing your personal information, you consent to Amgen and Atlantis:
- Contacting you via email, SMS, or phone for program-related purposes.
- Collecting, using, and disclosing your information as described in this policy. You can withdraw your consent or opt out at any time by contacting privacy@atlantishealth.com
4. Data Security and Your Rights
Amgen and Atlantis use strict security measures to protect your personal information. You have the right to:
- Access, correct, or request deletion of your personal information.
- Request a copy of your data in a portable format.
- File a complaint with the Office of the Australian Information Commissioner if needed.
For more information about Atlantis’s privacy practices, visit www.atlantishealth.com. For Amgen’s privacy policies, visit www.amgen.com.au.
5. Contact Information If you have any questions or concerns about this policy or your personal information, please contact:
- Atlantis Privacy Team: privacy@atlantishealth.com
- Amgen Privacy Office: privacy@amgen.com
6. To review the Full Privacy Policy for ‘Atlantis Health Pty Ltd’ and ‘Amgen Australia Pty Ltd’ please follow the below links;
Atlantis Health Pty Ltd’s Full Privacy Statement – https://atlantishealth.com/us/privacy-notice/
Amgen Australia Pty Ltd’s Full Privacy Statement - https://www.amgen.com.au/privacy-statement